Account Settings

Learn everything about your account settings.

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Written by Heyflow
Updated over a week ago

How can I change my email?

Send us an e-mail to [email protected] from your current account email address and tell us the email address you want to use for your login. We do not accept change requests via our chat.


How can I change my password?

In case you want to change your password, go to your account by clicking on the icon in the upper right corner. Within the General tab, there is an option to reset your password. Click on that button, and we will send out an email to your account email address to enable you to reset your password.

In case you forgot your password when logging in, just click on the Forgot? button or here. Next, you can insert your email address and you'll now receive an email with a password reset link. Please note: the link is only valid for 20 minutes.

Set a new password with at least 8 characters. That's it, you have successfully changed your password. Now you can log back in and continue working on your flows.


How can I change my billing address?

If you want to set up a different billing address, go to your account settings and head to the Billing tab. Now you can edit your billing address.


How can I change the language settings?

In case you want to update your language, you need to head to your account settings. You can now select the language in the General tab and choose between German and English.


How can I transfer flow ownership?

When you set up your account, your email address is automatically set as the account owner.

In case you need to change the email address associated with your account, please contact our Support Team via the chat bubble in the bottom right corner and provide the new email address. Alternatively, you can also send an email to [email protected].

Please note that we can only accept change requests from the account owner.

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